Terms of Service

By accessing, browsing, or using any website, platform, product, or service operated by Red Bag Productions (“we”, “us”, “our”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you (“you”, “your”, “the User”) and Red Bag Productions. They apply to all visitors, registered users, premium members, customers, and affiliates.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

Throughout these Terms, the following definitions apply:

You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is greater) to use our Services, create an account, make purchases, or enter into a membership subscription. By using our Services, you represent and warrant that you meet this age requirement.

If you are accessing our Services on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to “you” shall include that entity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe you do not meet these eligibility requirements or if you have previously violated these Terms.

4.1 Creating an Account

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorised access to or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4.3 One Account Per Person

Unless expressly authorised, each individual may maintain only one account across our platforms. Creating multiple accounts to circumvent restrictions, abuse promotions, or violate these Terms may result in the suspension or termination of all associated accounts.

4.4 Account Termination by You

You may close your account at any time by contacting our support team or using the account settings on the relevant platform. Account closure does not automatically cancel active subscriptions or entitle you to a refund for any prepaid fees. Please refer to the applicable cancellation and refund sections below.

5.1 Membership Subscription

Premium memberships grant you access to restricted content, features, and resources on our membership websites for the duration of your active subscription. Membership tiers, pricing, and included benefits are described on the relevant membership sign-up page and may vary between platforms.

5.2 Billing and Renewal

Memberships are billed on a recurring basis (monthly, quarterly, or annually, depending on the plan you select). By subscribing, you authorise us to charge your chosen payment method (including PayPal) at the start of each billing cycle. Renewal charges are processed automatically unless you cancel before the renewal date.

5.3 Cancellation

You may cancel your membership at any time through your account dashboard or by contacting our support team. Cancellation takes effect at the end of the current billing period. You will retain access to membership content until your current paid period expires. No partial or pro-rated refunds are provided for unused portions of a billing cycle unless otherwise required by applicable law.

5.4 Price Changes

We reserve the right to adjust membership pricing at any time. If we increase the price of your membership, we will notify you at least 30 days before the change takes effect. If you do not agree to the new pricing, you may cancel before the next billing cycle. Continued subscription after the effective date constitutes acceptance of the updated price.

5.5 Membership Content and Access

Membership content is provided for your personal, non-commercial use only. You may not share, redistribute, reproduce, or make available any membership content to non-members or third parties. We reserve the right to modify, update, or remove membership content at any time without prior notice.

5.6 Suspension and Termination

We may suspend or terminate your membership if you breach these Terms, engage in fraudulent activity, share your account with others, or redistribute membership content. In the event of termination for cause, no refund will be issued for the remaining subscription period.

6.1 Purchasing eBooks

When you purchase an eBook or digital publication from our store, you are granted a limited, non-exclusive, non-transferable, revocable licence to download and read the eBook for your personal, non-commercial use. You do not acquire ownership of the eBook itself; you acquire a licence to use it under these Terms.

6.2 Delivery and Downloads

eBooks are delivered digitally and made available for download through your account immediately upon successful payment. Download links remain accessible through your account dashboard for the lifetime of your account. We may impose reasonable limits on the number of times an eBook can be downloaded or the number of devices on which it can be accessed.

6.3 Restrictions on Use

You agree not to:

• Copy, reproduce, distribute, or share purchased eBooks with any third party.
• Upload eBooks to any file-sharing platform, torrent site, or public repository.
• Remove, alter, or circumvent any digital rights management (DRM) protections applied to eBooks.
• Modify, adapt, translate, or create derivative works based on any eBook without prior written consent.
• Use eBooks for any commercial purpose, including resale, public display, or performance.
• Use automated tools, bots, or scrapers to access, download, or collect eBook content.

6.4 Refund Policy for eBooks

Due to the digital nature of eBooks, all sales are generally considered final once the product has been delivered or downloaded. We may, at our sole discretion, offer refunds in the following circumstances:

• The eBook file is corrupted, unreadable, or materially different from its product description.
• A duplicate purchase was made in error (verified by our records).
• A technical issue on our end prevented successful delivery.

Refund requests must be submitted within 14 days of purchase by contacting our support team. We reserve the right to deny refund requests where evidence suggests the eBook has been fully consumed or downloaded prior to the request.

6.5 Content Accuracy

We make reasonable efforts to ensure that eBook descriptions, previews, and product information are accurate. However, we do not warrant that all content is error-free. eBooks are provided “as is” and any reliance on the information within them is at your own risk.

7.1 Software Licence Grant

When you purchase a software product from Red Bag Productions, you are granted a limited, non-exclusive, non-transferable, revocable licence to install and use the software in accordance with the licence type you purchased (e.g. single-site, multi-site, or developer licence). You do not acquire ownership of the software; all intellectual property rights remain with Red Bag Productions.

7.2 Licence Types and Activation

Each software product specifies the licence type and the permitted number of installations or activations. You must activate the software using the licence key provided at the time of purchase. Exceeding the permitted number of activations constitutes a breach of these Terms and may result in licence revocation.

7.3 Restrictions on Use

You agree not to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software product.
• Modify, adapt, or create derivative works based on the software without prior written consent.
• Redistribute, sublicence, lease, rent, or transfer the software or your licence key to any third party.
• Share licence keys publicly or with unauthorised users.
• Use the software for any unlawful purpose or in any manner that violates these Terms.
• Remove or alter any proprietary notices, labels, or branding within the software.
• Use the software to build a competing product or service.

7.4 Updates and Support

Software products may include access to updates, patches, and technical support for a specified period (typically 12 months from the date of purchase, or for the duration of a subscription). After this period, you may continue to use the last version you downloaded but will not receive further updates or support unless you renew your licence or subscription.

7.5 Software Refund Policy

We offer a 14-day refund period from the date of purchase for software products, subject to the following conditions:

• Refund requests must be submitted via our support team within 14 days of the original purchase date.
• You must demonstrate that you experienced a genuine technical issue that our support team was unable to resolve.
• Refunds will not be granted if the software has been used extensively, deployed on production systems, or if the request is made solely because you changed your mind.
• Upon refund, your licence key will be deactivated and you must uninstall and cease using the software immediately.

7.6 Licence Revocation

We reserve the right to revoke your software licence without refund if you breach these Terms, including but not limited to redistributing the software, sharing licence keys, circumventing licence restrictions, or using the software for unauthorised commercial purposes.

8.1 Pricing and Currency

All prices displayed on our websites are in the currency specified on the product or checkout page. Prices are inclusive or exclusive of applicable taxes as indicated. We reserve the right to change pricing at any time without prior notice, except where a price change affects an existing subscription (see Section 5.4).

8.2 Payment Methods

We accept payments via PayPal and any other payment methods displayed at checkout. All transactions are processed by third-party payment providers. By making a purchase, you agree to the terms and conditions of the relevant payment provider in addition to these Terms.

8.3 PayPal Transactions

When you pay via PayPal, the transaction is processed by PayPal in accordance with their User Agreement. We receive confirmation of payment but do not have access to your full financial account details. Any disputes relating to PayPal payment processing should be directed to PayPal in the first instance, though we encourage you to contact our support team so we can assist in resolving the matter.

8.4 Failed Payments

If a recurring payment fails (for example, due to insufficient funds, expired card, or a PayPal authorisation issue), we will attempt to process the payment again. If payment cannot be collected after reasonable attempts, we may suspend or downgrade your access until the outstanding balance is resolved.

8.5 Taxes

You are responsible for any applicable taxes, duties, or levies imposed by your jurisdiction. Where required by law, we will collect and remit sales tax, VAT, or GST on your behalf, and the applicable amount will be displayed at checkout.

9.1 Our Intellectual Property

All Content available through our Services, including but not limited to text, graphics, logos, icons, images, audio, video, eBooks, software, code, data compilations, and the design, selection, and arrangement thereof, is the exclusive property of Red Bag Productions or its licensors and is protected by United Kingdom and international copyright, trademark, patent, and other intellectual property laws.

9.2 Limited Licence to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services and Content for your personal, non-commercial purposes. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from our Content unless expressly permitted.

9.3 Trademarks

Red Bag Productions, our logos, product names, and service names are trademarks of Red Bag Productions. You may not use these trademarks without our prior written consent. All other trademarks appearing on our Services are the property of their respective owners.

9.4 User Content

By submitting User Content (such as reviews, comments, or forum posts), you grant Red Bag Productions a worldwide, non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe upon the rights of any third party.

9.5 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on our Services infringes your copyright, please contact us with the following information: identification of the copyrighted work, identification of the infringing material, your contact details, and a statement of good faith belief that the use is unauthorised. We will investigate and take appropriate action in accordance with applicable law.

When using our Services, you agree not to:

• Violate any applicable local, national, or international law or regulation.
• Infringe upon the intellectual property, privacy, or other rights of any third party.
• Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
• Attempt to gain unauthorised access to any part of our Services, other users’ accounts, or our computer systems and networks.
• Use automated tools, bots, scrapers, or crawlers to access, extract, or collect data or content from our Services without our express written consent.
• Interfere with or disrupt the integrity or performance of our Services, including introducing viruses, malware, or other harmful code.
• Engage in any activity that places an unreasonable or disproportionate load on our infrastructure.
• Share, resell, or redistribute your account access, membership, digital products, or licence keys.
• Use our Services to send unsolicited communications, spam, or promotional material.
• Attempt to reverse engineer, decompile, or disassemble any software or technology used in our Services.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

11.1 Services Provided “As Is”

Our Services, Content, and Digital Products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

11.2 No Guarantee of Availability

We do not guarantee that our Services will be uninterrupted, secure, error-free, or available at any particular time. We may perform scheduled or unscheduled maintenance, updates, or modifications that may temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.

11.3 Content Accuracy

While we strive to ensure the accuracy and completeness of the information provided through our Services, we do not warrant that any Content, eBooks, software, or other materials are free from errors, omissions, or outdated information. Any reliance on such Content is at your own risk.

11.4 No Professional Advice

Content provided through our Services, including eBooks and membership materials, is for informational and educational purposes only. It does not constitute professional, legal, financial, medical, or other expert advice. You should consult a qualified professional before making decisions based on any content obtained through our Services.

11.5 Third-Party Links and Services

Our Services may contain links to third-party websites, services, or products. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites or services. Your interaction with third-party services is governed by their respective terms and policies.

To the fullest extent permitted by applicable law:

• Red Bag Productions, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory.
• Our total aggregate liability for any claims arising out of or related to these Terms or your use of our Services shall not exceed the total amount you paid to Red Bag Productions during the twelve (12) months immediately preceding the event giving rise to the claim.
• We shall not be liable for any loss of data, profits, revenue, business opportunities, or goodwill, or for any failure or delay caused by circumstances beyond our reasonable control (including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, internet disruptions, or third-party service failures).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

You agree to indemnify, defend, and hold harmless Red Bag Productions, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of our Services.
• Your breach of these Terms or any applicable law or regulation.
• Your violation of any third-party rights, including intellectual property, privacy, or contractual rights.
• Any User Content you submit, post, or transmit through our Services.
• Your use of Digital Products in a manner not authorised by these Terms or the applicable licence.

We reserve the right to assume exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims.

14.1 Participation

Red Bag Productions may operate an affiliate programme that allows approved participants to earn commissions by referring new customers to our Services. Participation in the affiliate programme is subject to approval and compliance with any additional affiliate terms provided upon registration.

14.2 Affiliate Obligations

Affiliates must promote our Services in an honest, ethical, and lawful manner. Affiliates may not:

• Make false, misleading, or exaggerated claims about our products or services.
• Use spam, unsolicited communications, or deceptive marketing practices.
• Bid on our brand name or trademarks in paid advertising campaigns without prior written consent.
• Self-refer or generate fraudulent referrals to earn commissions.
• Use cookie-stuffing or other manipulative tracking techniques.

14.3 Commissions and Payment

Commission rates, payment thresholds, payment schedules, and other financial terms are detailed in the affiliate programme terms. We reserve the right to withhold, adjust, or reclaim commissions in cases of fraud, chargebacks, refunds, or violations of the affiliate terms.

14.4 Termination

We may suspend or terminate your affiliate account at any time for breach of these Terms or the affiliate programme terms. Upon termination, any unpaid commissions below the minimum payment threshold will be forfeited.

15.1 Termination by You

You may stop using our Services and close your account at any time. If you have an active membership or software subscription, please cancel it before closing your account to avoid further charges.

15.2 Termination by Us

We reserve the right to suspend, restrict, or terminate your access to our Services, in whole or in part, at any time and for any reason, including but not limited to:

• Breach of these Terms or any applicable policies.
• Fraudulent, abusive, or illegal activity.
• Non-payment of fees or unresolved payment disputes.
• Requests from law enforcement or government authorities.
• Discontinuation of our Services or any part thereof.

15.3 Effect of Termination

Upon termination, your right to access and use our Services will cease immediately. You will lose access to membership content, downloaded software (where licence has been revoked), and account features. Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property, limitation of liability, indemnification, and dispute resolution) shall remain in full force and effect.

16.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us to attempt to resolve any dispute informally. We will make reasonable efforts to resolve any complaint, dispute, or concern within 30 days of receiving your written notice.

16.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. If you are a consumer, you may also be entitled to the protections of the mandatory consumer protection laws of your country of residence.

16.3 Jurisdiction

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may bring proceedings in the courts of the country in which you are domiciled.

16.4 Time Limitation

You agree that any claim arising out of or related to these Terms or our Services must be commenced within one (1) year after the cause of action accrues, unless a longer period is required by applicable law. Any claim not filed within this period is permanently barred.

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Red Bag Productions relating to your use of our Services, and supersede all prior agreements, understandings, and communications, whether written or oral.

17.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if made in writing and signed by an authorised representative of Red Bag Productions.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any third party without restriction or notice.

17.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, pandemic, epidemic, internet failures, or third-party service disruptions.

17.6 Notices

Notices to you may be sent via email to the address associated with your account, or posted on our websites. Notices to us should be sent to the contact details provided in Section 18.

If you have any questions, concerns, or requests regarding these terms of service please contact us: